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Terms and Conditions

Terms & Conditions

1. Disclaimer
The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information. Although uses reasonable efforts to have the colours of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the colour will be accurately displayed by your monitor. 

2. Website Terms of Use
Terms of Use 
Welcome to! To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement. is owned and operated by STARTER Limited. Any reference in these Terms of Use to shall include reference to STARTER LIMITED and their respective employees and agents.  

Compliance with laws
STARTER LIMITED is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong. We are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers. We recommend delivery services for shipping of the products you ordered. Our products and shipment fees are denominated in HK dollars. All orders placed are transacted in HK dollars.

Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); reserves the right (but without the obligation or liability) to prohibit or remove any such material. 

Our trademarks, service marks and copyright
The following trademarks and service marks belong to STARTER LIMITED or its affiliates and all rights in them are reserved: STARTER LIMITED. These and other graphics, logos, service marks and trademarks of STARTER LIMITED may not be used without the prior written consent of STARTER LIMITED. All other trademarks, product names, company names and logos appearing on are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on, are the exclusive property of and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws. 

Resale Purpose is Not Permitted 
All products sold are for customers’ use only and shall not be commercially resold. may refuse any purchasing order which it suspects is for commercial resale. 

Indemnity and Limitation of Liability 
You agree to indemnify, defend and hold harmless from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based. 

Links to other sites 
Occasionally, may make available a link to a third party’s web site. These links will let you leave The linked sites are not under control and is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. is not responsible for webcasting or any other form of transmission received from any linked site. provides the links only as a convenience. does not endorse the site or its use or contents.

Termination may terminate or suspend your access to all or part of the site, without notice, for any conduct that, in its sole discretion, believes is in violation of any applicable law or is harmful to or a third party.  

Notice may deliver notices to you by means of electronic mail, a general notice on or by post. You may give notice to at any time by means of electronic mail to to the following email address:

Modification of Terms
These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Governing Law 
These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms. 

3. Shopping Terms and Conditions
Online Order Terms
Online customer must agree and accept the following order terms offered by STARTER LIMITED (hereinafter referred to as Hong Kong Cocktail Club) in order to enjoy the online ordering and delivery service. This term applies to Hong Kong and elsewhere.

Online Order

  • Due to system processing limitation, the order may not be cancelled or changed after submission. Hong Kong Cocktail Club is not responsible for any problems caused by the computer system.

  • Additional order placed even on the same day will be treated as a separate order with its own shipping and handling fee.

  • Hong Kong Cocktail Club has the right to cancel the transaction even if the computer system displays the transaction has been completed. Hong Kong Cocktail Club reserves the final decision to the accept order or not. 

  • Please clearly enter your name, email address and telephone, and shipping address to ensure that orders can be processed correctly. Hong Kong Cocktail Club is not responsible for any loss suffered due to inaccurate information.

  • If customer fails to complete payment via Paypal within 10 days of placing the order, the order will be cancelled automatically. 

  • While the product’s image shown on website are taken as real item, the images are subject to the impact on the environment, lighting, printing, resolution and photo portfolio by shooting and may have slightly difference among the actual product. 

  • If the product received is defective, please exchange within 7 working days by returning the product with the delivery note and receipts to Hong Kong Cocktail Club stores for replacement. The order is deemed completed if no exchange is made within 7 working days. 

  • A majority of Hong Kong Cocktail Club goods are imported, Hong Kong Cocktail Club has put best efforts to ensure adequate supply of goods but from time to time there could be unintentional delays leading to lack of goods for sale. If in the goods ordered are NOT available, Hong Kong Cocktail Club will refund for that good within one month. 

  • Product prices do NOT include the local customs or local sales taxes, which vary from country to country. 

  • All goods sold only are for personal use and not be used for any commercial purpose. Hong Kong Cocktail Club has the right to refuse orders which are suspected for commercial purposes. 

  • Hong Kong Cocktail Club reserves the right to unilaterally change the above and other terms related to the sale of goods without giving any prior notice. If customer does not agree the terms, they can terminate the online ordering service. Previous orders will not be affected. 

  • For local delivery orders, the company uses SF Express in Hong Kong. We currently do not make deliveries to oversea. Hong Kong Cocktail Club, and therefore, your order, are bound by the terms and conditions of related 3rd party shipper. You may request to refer to these Terms and Conditions. Hong Kong Cocktail Club is not responsible for the shipper's performance or related misconduct.  Int the event that SF Express (or the supplier in some special case) cannot contact you for delivery within a month, Hong Kong Cocktail Club could cancel your order, retain 3% of the order amount (to cover the payment transaction costs and shipping costs etc.) and return the balance you via Paypal.

  • For items in promotion, customer must complete the payment before the 10th of next month in order to enjoy the discount, otherwise the system will revert to the regular price and e-mail notification will be sent to customer. Those overdue order must be paid in regular price.


Shipping Method
Hong Kong Cocktail Club uses SF Express for your orders. Your rights regarding the delivery of the products shall be governed by the terms and conditions of the forwarder, which will be available for perusal upon request. By using our service, you agree to these forwarders to handle all the aspects of the delivery on your behalf. We will not be responsible for any act or failure to act on the part of these forwarder. We disclaim any liability whatsoever and you assume all risks and liabilities associated with its use.  

For all returned parcels, if we cannot contact you for reshipping within 6 months, the transaction will be cancelled and refund will be issued after deducting shipping cost and a 15% restocking fee.

4. Product Exchange Policy
Comprehensive Sales Service
STARTER LIMITED is committed to providing customers with the most comprehensive sales service. Customer who purchases any product in our store or Online or has any questions (such as the method of use or procedures) can call or email any of the stores ( and provide with receipt or your name, membership no. and contact number, we will answer and follow-up.

Goods Exchange
In order to ensure the quality of products, we often inspect the goods before they are sold. However, the long-distance journey may cause problems from time to time. To provide the best assurance to consumers, we adopt a “7 days replacement service for problem product", which allows you to shop without worries. Customers who purchase or receive the product within 7 days with receipt, if the product is found to have any problems when you need to replace, you can call any of our stores or email

Product Replacement and Conditions
Goods should remain with intact packaging for exchange.

Original receipt is required.


We are sorry that we do accept exchange in the following circumstances:

  • Goods sold for more than 7 days; 

  • The product has been opened (except deterioration) or used more than 50%; 

  • Improper use or damage to goods caused by human factors; 

  • Lost Order delivery note or receipt. 

  • Allergic reactions (not suitable for the customer to use the product). If customers find sensitive with the products, it may be unsuitable for the customer to use the product. STARTER LIMITED does not has any liability or bear any associated costs.

  • Product that has "gone bad" but is used more than 50% of the original capacity. If customer suspects that product has "gone bad", we will direct the issue to the relevant manufacturer or distributor for inspection and verification. The normal processing time is one month. If the product is deemed deteriorated, we are willing to accept exchanges.

  • Product that is not in original condition, damaged or fragmented.

  • Product that already shown not accepted for return or with special discount.

  • Any free gifts, accessories and trial gifts.

STARTER LIMITED reserves all rights of the final decision on goods exchange or relevant matters.

Exchange Terms
Customers can exchange once for the same product. We do not accept further exchange of the replacement product. In any circumstances, we only offer exchange service, refund will not be provided.

Completion of the transaction
If the customer fails to exchange within 7 days from the purchase, the transaction is deemed completed. STARTER LIMITED shall not bear any legal responsibility and will not arrange any replacement/exchange.

Payment Methods
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